Account Deletion

1. Open the SynkApp app and sign in to the account you want to delete.
2. Open the menu and tap Sign out.
3. In the dialog that appears, choose "Delete account and cloud data"instead of "Log out only".
4. You will be signed out and returned to the welcome screen.

If you no longer have the app installed, or cannot sign in, email us from the address associated with your account:

contact.synkapp@gmail.com

Please include the email address of the account and the subject "Account deletion request". We will verify your identity and initiate deletion within 30 days of your request, per our Privacy Policy.

• Your account (name, email, login credentials).
• Any workspace you solely own with no other members (all its data, including inventory, recipes, and orders).
• Your membership in any shared workspace (you are removed; the workspace itself is not affected).

Fiscal and financial records (e.g. sales receipts, payment transactions) that businesses are legally required to retain for accounting and tax purposes (typically 5–10 years, depending on jurisdiction) are not deleted. Instead, we remove personal identifiers from them (name, phone, email) — amounts, dates, VAT, and other fiscal data required by law are kept, anonymised.

If you are the sole owner of a workspace that has other members, account deletion is blocked until you transfer ownership to someone else or remove/delete that workspace — otherwise your collaborators would unexpectedly lose access. The app will tell you which workspace(s) need attention if this applies to you.

After you request deletion, your account is deactivated but recoverable for 30 days. Simply sign in again during this period and choose to restore your account to cancel the deletion. After 30 days, deletion is permanent and cannot be undone.

For any question about this process, contact us at contact.synkapp@gmail.com. See also our Privacy Policy and Terms of Service.